Data controller
This policy explains what personal data is processed when you use this site, why it is processed, and how to exercise your rights.
Regnier Group Industries
50 rue de Nesle, 80320 Chaulnes, France
Email: contact@regniergroup.com
Data processed
When you write to us, we receive the data contained in your message: your email address, the subject, the body of the message and, where applicable, any attachments and contact details you include in it.
As with any website, our hosting provider also records technical connection data (IP address, date and time, pages viewed) for security purposes and to keep the service running properly.
Purpose and legal basis
This data is used solely to answer your enquiry, prepare a quotation and follow up on the business relationship. The legal basis is our legitimate interest in handling the enquiries sent to us and, where applicable, taking pre-contractual steps at your request.
Recipients
Your data is accessible only to those people at Regnier Group Industries who need to know it in order to handle your enquiry: the sales team and the design office. It is never sold, rented or passed on to third parties for marketing purposes.
Retention period
Business correspondence is kept for three years from our last contact, in line with the CNIL's recommendation on prospecting. Documents relating to an order are kept for as long as accounting and tax obligations require.
Your rights
You have the right to access, rectify, erase and restrict the processing of your data, the right to object, and the right to data portability. To exercise them, write to us at contact@regniergroup.com. Proof of identity may be requested.
If, after contacting us, you believe your rights are not being respected, you may lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, or at cnil.fr.
Security
This site is served over HTTPS. We implement reasonable measures to protect the data you send us against loss, alteration and unauthorised access.